LEGAL

Privacy policy

This Privacy Policy explains how FocoTik LLC collects, uses, shares and protects your personal information when you visit our website or engage our services.

Last updated: 08/02/2025
Effective date: 08/02/2025
Applies to: focotik.agency
CONTENT
Who we areInformation we collectHow we use your informationLegal bases (GDPR)Cookies & trackingHow we share informationData retentionData securityYour privacy rightsGDPR (EU/UK) rightsCCPA/CPRA (California) rightsChildren's privacyThird-party linksChanges to this policyContact us
Plain-language summary: We collect the information you give us (like your name and email when you contact us) and some information collected automatically (like analytics and cookies). We use it to respond to you, deliver our services, improve our site, and meet legal obligations. We don't sell your personal information. You have rights over your data, and you can contact us any time to exercise them see the Contact  section below.
Who we are
FocoTik is a global UI/UX, web and mobile design and development agency. This website, focotik.agency FocoTik LLC a limited liability company registered in the United States (New Mexico), together with its operating team based in Narayanganj/Dhaka, Bangladesh.
For the purposes of applicable data protection laws, including the EU and UK General Data Protection Regulation (GDPR), FocoTik LLC is the "data controller" responsible for your personal information.
  • Legal entity: FocoTik LLC
  • Registered address (US): 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110
  • Operating office: Narayanganj/Dhaka, Bangladesh
  • Contact: See the Contact section below
Information we collect
We collect personal information in three ways: information you provide directly, information collected automatically, and information from third parties.
a) Information you provide to us
  • Contact and enquiry data — name, email address, company name, phone number, and the contents of any message you send us through our contact form, email, or booking tools.
  • Project and client data — information, files, brand assets, and materials you share with us during a service engagement.
  • Communications — records of correspondence when you contact us by email, call, or messaging tools.
b) Information collected automatically
  • Usage and device data — name, email address, company name, phone number, and the contents of any message you send us through our contact form, email, or booking tools.
  • Cookies and similar technologies — see the Cookies & Tracking section below
c) Information from third parties
  • Analytics and advertising providers — aggregated or pseudonymized data from tools such as Google Analytics and advertising platforms.
  • Business and referral sources — where you are introduced to us through a referral, platform (e.g. Clutch, Dribbble, Behance), or business partner.
We do not knowingly collect sensitive personal information: (such as government IDs, financial account numbers, health data, or biometric data) through this website. Please do not submit such information through our forms.

[CONFIRM if payment data is collected directly if you take payment via Stripe/PayPal/etc., add that processor here.]
How we use your information
We use your personal information for the following purposes:
Purpose
Purpose
Responding to enquiries
Replying to your contact form, email, or call;
scheduling discovery calls.
Providing our services
Delivering design and development work, managing projects, and communicating during an engagement.
Improving our website
Understanding how visitors use our site, fixing issues, and improving content and performance.
Marketing (where permitted)
Sending updates or relevant information where you have consented or where we are otherwise permitted to.
Legal and security
Complying with legal obligations, enforcing our terms, preventing fraud, and protecting our rights.
Legal bases for processing (GDPR)
If you are in the European Economic Area (EEA) or the United Kingdom, we rely on the following legal bases to process your personal information:
  • Consent — where you have given clear consent (e.g. marketing emails, non-essential cookies).
  • Contract — where processing is necessary to provide services you've requested or to take steps before entering a contract.
  • Legitimate interests — where processing is necessary to provide services you've requested or to take steps before entering a contract.
  • Legal obligation — where we must process data to comply with the law.
Cookies & tracking technologies
We use cookies and similar technologies to operate our website, analyze traffic, and (where permitted) support marketing. Cookies fall into these categories:
  • Strictly necessary — required for the site to function. These cannot be switched off.
  • Analytics — help us understand how visitors use the site (e.g. Google Analytics 4).
  • Marketing / advertising — used to measure and serve relevant advertising
[CONFIRM which you run: Meta Pixel, LinkedIn Insight Tag, Google Ads, etc.]
For visitors in the EEA/UK, non-essential cookies are only set with your consent through our cookie banner. For visitors in California and other US states, you may opt out of "sales" or "sharing" of personal information and we honor recognized opt-out preference signals (such as Global Privacy Control). You can also control cookies through your browser settings.
How we share your information
We do not sell your personal information. We share it only in the following circumstances, with appropriate safeguards:
  • Service providers — vendors who help us operate (e.g. hosting, analytics, email, scheduling, project management, and payment processing). They may only use the data to provide services to us.
  • Professional advisors — lawyers, accountants, and insurers where necessary.
  • Legal and regulatory — where required by law, court order, or to protect our rights, users, or the public.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
International data transfers
FocoTik operates across the United States and Bangladesh, and serves clients globally. Your information may be transferred to, stored in, and processed in countries other than your own, including the United States and Bangladesh, which may have different data protection laws than your country.
Where we transfer personal data from the EEA or UK to countries that have not received an "adequacy" decision, we use appropriate safeguards such as the European Commission's Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement. You may request a copy of these safeguards using the contact details below.
Data retention
We keep personal information only as long as necessary for the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Retention periods depend on the type of data:
  • Enquiry data — retained while we are in contact and for a reasonable period afterward.
  • Client/project data — retained for the duration of the engagement and for the period required by our contracts and applicable law.
  • Analytics data — retained according to the settings of our analytics providers.
Data security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk and should take steps to protect your own data.
Your privacy rights
Depending on where you live, you may have rights over your personal information. Regardless of location, you may contact us (see the Contact section) to:
  • Request access to the personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your information;
  • Object to or restrict certain processing;
  • Withdraw consent where processing is based on consent.
We will respond to verified requests within the timeframes required by applicable law.
GDPR rights (EEA & UK residents)
If you are in the EEA or UK, you have the following rights under the GDPR: the right to access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, objection to processing, and the right not to be subject to solely automated decision-making. You also have the right to lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner's Office; in the EU, your national data protection authority).
CCPA/CPRA rights (California residents)
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:
  • Know — we will not discriminate against you for exercising your rights.
  • Access — the specific pieces of personal information we have collected about you;
  • Delete — personal information we have collected, subject to exceptions;
  • Correct — inaccurate personal information;
  • Opt out — of the "sale" or "sharing" of personal information;
  • Limit — the use of sensitive personal information;
  • Non-discrimination — we will not discriminate against you for exercising your rights.
We do not sell your personal information for monetary value. Some sharing of data with analytics and advertising partners may be considered "sharing" under the CPRA; you can opt out using our cookie controls or by recognized opt-out preference signals such as Global Privacy Control. To make a request, contact us using the details in the Contact  section. You may use an authorized agent, and we will verify your identity before responding.
Children's privacy
Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-party links
Our website may contain links to third-party websites and platforms (such as Clutch, Dribbble, Behance, and LinkedIn). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through our website or by email where appropriate. Your continued use of our website after changes take effect constitutes acceptance of the revised policy.
Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: hello@focotik.agency
Entity: FocoTik LLC
US address: 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110
Operating office: Narayanganj/Dhaka, Bangladesh
We do not sell your personal information for monetary value. Some sharing of data with analytics and advertising partners may be considered "sharing" under the CPRA; you can opt out using our cookie controls or by recognized opt-out preference signals such as Global Privacy Control. To make a request, contact us using the details in the Contact  section. You may use an authorized agent, and we will verify your identity before responding.
Disclaimer: This document is a standard-practice template provided for general use. It is not legal advice. Before publishing, FocoTik should have this policy reviewed by a qualified attorney to confirm it accurately reflects actual data practices and complies with all applicable laws in the jurisdictions where FocoTik operates and serves clients.